Frequently Asked Questions
Where is Wil-Stor?
Wil-Stor
410 S Sterling Ave
Sugar Creek, MO 64054
What are the office hours?
There is no office on site, however there is a customer service line at (816) 777-0117. All rentals and information are done via the website.
Do I need to commit to long-term storage?
Our flexible lease options are on a month-to-month basis, allowing you to store for as long as you need, be it short or long-term.
Are there any restrictions on items I can store?
Certain items are not allowed for storage, including perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible materials, or liquids.
What are the access hours?
24 hours a day, 7 days a week.
How can I make payments for my storage unit?
Managing your storage bill is easy; you can conveniently pay online using a debit or credit card. Additionally, inquire with your facility manager about setting up autopay for added convenience.
What documentation is required to rent a unit?
To rent a unit, all you need is a valid government-issued ID, such as a driver's license, passport, or state ID.